Refund Policy
Last Updated: April 22, 2025
Satisfaction Guarantee
At Screen By AI, we want you to be completely satisfied with our services. We offer a 100% no-questions-asked refund policy. If you're not satisfied with Screen By AI, you can request a full refund within the first 7 days of your subscription—completely risk-free.
Refund Eligibility
To be eligible for a refund, you must:
- Submit your refund request within 7 days of your initial subscription purchase
- Provide feedback on why the service did not meet your expectations
How to Request a Refund
You can email our customer support team at support@screenbyai.com with your account details and refund request.
Refund Processing
Once your refund request is received and verified, we will process the refund within 5-7 business days. The refund will be credited back to the original payment method used at the time of purchase.
Non-Refundable Items
The following are not eligible for refunds:
- Subscriptions past the 7-day refund period
- Custom enterprise solutions or custom development work
Exceptional Circumstances
We understand that exceptional circumstances may arise. If you believe you qualify for a refund outside of our standard policy, please contact our customer support team at support@screenbyai.com with details of your situation. We will review each case individually.
Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this refund policy periodically for changes.
Contact Us
If you have any questions about our Refund Policy, please contact us at support@screenbyai.com.